Noi Bai International Airport in Hanoi, Vietnam

Terminal

Ha Noi airport is a huge transfer hub of 650 hectares, combined by four floors with two terminals for separate domestic and international passengers. Both terminals share the same design: the first floor for arrival, second one for departure, offices at third one and professional services such as restaurants, duty-free shops, lounges, etc. on the highest floor. Also, the distance between them is 850 meters. Thus, you should make sure you get to the correct terminal and needn’t to take another minute running across the Ha Noi airport.

Credit: VNExpress International

Domestic terminal T1

Opened in 2001, terminal T1 is used for domestic flights. This is where you can find check-in counters of well-known local airlines such as Vietnam Airlines, Vietjet, Jetstar or Bamboo Airways. To handle thousands of guests daily, Ha Noi airport has more than 100 check-in counters with three hall A, B, E. You can find counters number from 1-30 at hall A, 31-60 at hall B and 101-138 at hall E.

Credit: Ultimate Odyssey

International terminal T2

Terminal T2 to the left of Ha Noi airport is for international flights. At the presence, there are over 20 international airlines operating at the airport, namely AirAsia, Hong Kong Airlines, Vietnam Airlines, Cathay Pacific, Thai Airways, etc. Also, there are over 100 check-in counters to maintain the high speed of passengers flow. Vietnam Airlines passengers can check in at island E/F, G/H. Meanwhile, other airlines’ guests can check in at island A/B, C/D. In addition, T2 provides exclusive high-quality service to ensure the best experience for all passengers.

If you want to seek a more comfortable zone for rest or work before boarding, head to the fourth floor of T2 to find the VIP lounge. You can enjoy diversity cuisine while reading newspapers or magazines in your wait time. Also, computer systems with internet connection are available along with a separate smoking room.

In case you want to leave your luggage and enjoy shopping or dining at Ha Noi airport, you can find a locker room on the east side of T2. In addition, a children playground is available near gate 33 for your kids to play. The area is well-equipped with various amenities such as swing, slide, seesaw, etc. Besides, the baby care room is located on the west side of the third floor at T2.

References

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Things to do

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It is possible to book , and in the city and near Hanoi Noi Bai Airport. You can avoid queues and save money by buying your tickets online. Planning a trip and wondering what to do, we give you some inspiration!

From Hanoi: Tam Coc, Hoa Lu & Mua Caves Full-Day Trip

Join a unique rowing boat trip to visit three caves, have a Vietnamese lunch and bike to traditional villages. Visit Hoa Lu, an ancient capital, Mua Cave, and enjoy panoramic views of the countryside and Ngo Dong River.

Hanoi: 3-Day Lan Ha Bay 5 Star Cruise & Private Balcony Room

Experience the beauty of Lan Ha Bay, Ha Long’s less crowded neighbor, on this 3-day cruise from Hanoi. Experience sunrise Tai Chi lessons, kayaking, and bamboo boating and sleep in a balcony room.

How to Spend Your Layover

If you have a short layover and are looking for a place to simply lie down, you’ll find sleep pod services in both terminals. One is located on the third floor of Terminal 1 and the other is located on the second floor of Terminal 2. Each room is bookable by the hour has a TV, a bed, and complimentary Wi-Fi.

It will take at least 30 minutes by cab to get from the airport to Hanoi if there’s no traffic, so if you want to explore the city on a layover, you will need at least seven hours. If you are a U.S. passport holder, you will be required to obtain an e-visa to visit Vietnam. You can apply for your visa online up to two days before your trip. Once you are approved, you will receive a letter, which you should print out and bring to the airport with you to show to the customs officers who will stamp your passport with your visa.

If you have large bags you’d rather not bring with you, luggage storage is available in Terminal 2 on the second floor.

Hanoi’s Old Quarter is the most popular with tourists and a good place to explore during a short layover in Vietnam. You can also check out one of the traditional water puppet shows at the Thang Long Water Puppet Theatre, visit the pottery village at Bat Trang, or sign up for an Electric Bus Tour.

If your layover is overnight, consider booking a stay in one of the nearby airport hotels like the Viet Village Hotel or Airport View Hotel.

Noi Bai Airport Food – Things to know about NoiBai Airport

Noi Bai Airport is also filled with food shops, cafe shops, and restaurants. Here are some airport restaurants and where to find them:

T2 terminal:

Before Security

• 3rd floor – West wing: Cafe and Fastfood, Lucky Café, and Skyboss Cafe & Fastfood

• 1st floor and 3rd floor: Burger King, Star Cafe, Chill, and BigBowl

Departure Hall

• 3rd floor – East wing: Fastfood & Drink, Bamboo Cafe & Fastfood, Fresh Garden, and Coffee PB’s Boutique

• 3rd floor: Burger King, Star Cafe, Popeyes, and Two Tigers

 T1 terminal:

Before Security

• 1st and 4th floor: Ngoc Suong Restaurant, Lucky Cafe

• 1st, 3rd, and 4th floor: Coffee-Fastfood

• 1st floor: Aero cafe

• 2nc floor, Hall E: Bamboo Cafe & Fastfood

• 2nd floor, Hall E: Cafe & Fastfood

Departure Lounge

• 2nd floor, Hall E: Food and Drink

• 2nd floor, Hall A and B: Fastfood

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Hotels near Ha Noi airport

There are plenty of accommodation options that are near the airport in case you want to stay near the airport or you are waiting for your transit flights. Instead of paying a lot to stay at the airport lounges, you can go to some hotels in the neighboring area or airport sleep pods with affordable prices.

In case you want to stay near the city center in a luxury and comfortable suite and room, here is our list for the top 25 best luxury hotels you can find at Hanoi.

Family Hotel Soc SonAddress: 17 Vo Nguyen Giap street, Soc Son, Ha Noi

Credit: Booking.com

VATC Sleep pod Terminal 1Address: Floor 3, Terminal 1, Ha Noi Airport

Credit: Booking.com

VATC Sleep pod Terminal 2Address: Floor 2, Terminal 2, Ha Noi Airport

Credit: Booking.com

HD HouseAddress: Vo Nguyen Giap street, Ha Noi

Credit: Booking.com

Hanoi Airport HotelAddress: 8 Vo Nguyen Giap street, Noi Bai, Ha Noi

Travel to the city

To travel to the city, it takes you about an hour of driving or more, depending on the traffic. At Ha Noi airport, there are plenty of transport options for you: booking services, car rental, taxi, bus, etc.

Credit: Jacky Vietnam Travel

Ride Hailing Apps

Like Uber or Lyft, Grab, Be, etc. are popular booking platforms. To use this, you have to install their app on your phone, take some time to register and then book your car. This is cheaper than getting a taxi. Moreover, you don’t need to worry about taxi scam while you can track the route and the fee is shown when you book the cab. The estimated price is about $10 – $15, including airport entrance fee. Also, the fee may vary due to the traffic and demand. Lastly, the Grab or Bee cars are not allowed to drive into the arrival hall, you’ll need to walk outside.

Taxi

There are nearly 20 brands of taxi available at Ha Noi airport. You may check here for trust worthy brands. To avoid taxi scams, you can choose to go with Mai Linh taxi (green cars) or Vinasun (white cars). There are the top best taxi brands in Vietnam. The average price to travel from Ha Noi airport to Hanoi Old Quarter varies from $11 – $20.

Not only traveling to the city but getting around by taxi is a bit tricky with taxi scams. Some taxi drivers may take advantage of you to go the longest ways to overcharge as the fee is counted by meter counter clock. You may negotiate the price before going or may go with some trustworthy brands or booking platforms.

The taxi queues are at the Arrival Hall at both terminals: hall C, E at T2 and East wing at T1.

CRedit: Hanoimoi

Airport bus

In case you are looking for a cheaper way, the airport bus (or coach) is available at Ha Noi airport. The 16-seater to 45-seater buses depart from the airport to a station on Quang Trung street which is 3km away from Hanoi Old Quarter. Also, you can ask the staff for stop or support to show you the direction. The ticket costs you $2 per person and free of charge for your luggage.

Airlines bus

If you are flying with some Vietnamese airlines such as Jestar or VietJet Air, you can book a transfer bus online in advance. Also, tickets may be sold on the plane, so you should contact cabin crew for support. For Jetstar, the bus goes from the airport to Quang Trung station. Meanwhile, VietJet Air’s bus goes from Ha Noi airport to station on Tran Nhan Tong street. To find your bus, you should head to hall C and E in T1 or both side of T2.

Credit: xevietthanh

Public bus

Among all means of transportation, public bus is the cheapest option. With the price range only from 40 cents to $5, you can take the bus to the city central. There are 4 bus lines (number 07, 17, 86, 90) with different routes so you can transfer to mostly anywhere in Hanoi. On the contrary, the bus may be full of people, so you may have to stand during the trip and it may take up to 1.5-2 hours to get to the final destination. Moreover, you have to walk 200 meters to the airport gate to catch a bus because they are not allowed to enter the airport.

Also, taking a bus is quite tricky as you should know which station you need to get off. Fortunately, the airport information staff is available for your service. You can show them the hotel address, they can guide you to take the correct bus and get off at the right stop. On the other hand, you can get a SIM card and google the direction by bus from Ha Noi airport to your hotel. The detailed instruction will lead you to the right bus and right station. If your hotel is at the Hanoi Old Quarter, buses number 86 and 90 are recommended as they are new and not so crowded all the time.

Airport transfer service

If you prefer a private drive and are not interested in waiting, you can book an airport transfer service online in advance. This service is provided by third parties which can be booked via their websites or some travel app such as Traveloka, Klook, KKDay, etc. The driver will be present at the airport when you arrive and bring you a smoothly and stress-free transit to Hanoi center.

Hotel shuttle bus

Many hotels in Hanoi offers the airport transfer service. The service usually goes with extra charge but some may be included in the room rate. You should contact the hotel in advance to obtain the service if it’s already charged with the room. The driver will pick you up at the airport on time.

Credit: cmego

The international airport in Vietnam can be used for transfer to neighbouring countries.

Lots of people traveling around Southeast Asia for some time in several countries. Many times may be move from the international airport to the surrounding country, eg. to Laos or Cambodia the fastest and most comfortable solution. Vietnamese airlines (Vietnam Airlines, JetStar Pacific, VietJet Air) offer lots of flights from Vietnam to neighbouring countries and flights to another countries in southeast Asia. These flights you can search, book and buy on Baolau and 12go.asia.

Noi Bai Airport in Hanoi – International Terminal.Da Nang Airport in southern Vietnam. (photo: vietnamairport)Dien Bien Phu Airport in northwestern Vietnam. (photo: vietnamairport)

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Денежная компенсация за задержку рейса – не пропустите!

А вы в курсе, что благодаря сервису Compensair авиапассажиры могут получить компенсацию до 600 евро за задержку или отмену рейса?

Compensair – это сервис, который помогает получить компенсацию в случае:

• Задержки рейса;
• Отмены рейса;
• Отказа в посадке (овербукинг);
• Пропущенной пересадки по вине авиакомпании.

Пассажир может получить от 250 евро до 600 евро за проблемы с рейсом, страной вылета или прилёта которого является Турция, Исландия, Норвегия, Швейцария или любая другая страна Европейского Союза. Возможность получить компенсацию распространяется и на все рейсы авиакомпаний, зарегистрированных в ЕС

При этом важно, чтобы проблемы с рейсом не были вызваны чрезвычайными обстоятельствами:

• Угроза теракта;
• Плохие погодные условия;
• Забастовка.

Воспользоваться услугами могут все пассажиры, независимо от гражданства. Это значит, что получить компенсацию можно даже в том случае, если пассажир не является гражданином ЕС или Турции.

Compensair берёт на себя все хлопоты. Клиенту необходимо подписать форму согласия на представление интересов, а также предоставить информацию о рейсе и номере билета. Далее специалисты проведут подробный анализ ситуации, составят первичную претензию и будут вести “юридический диалог” с авиакомпанией, добиваясь выплаты. Обо всех важных этапах клиент информируется по электронной почте или SMS.

В случае успеха пассажиру выплачивается компенсация. В случае неуспеха пассажир не несёт никаких расходов и прочих издержек.

Shopping

With duty-free goods, shopping at the airport is considered as a great deal for you. Ha Noi airport brings you plenty of options. In case you aren’t into shopping, it’s good to get yourself wandering a bit before a long flight then lazily sit and wait for a long time.

Two duty-free shops are available at each terminal in Ha Noi airport. You can make a purchase of goods from many luxury brands such as Chanel, Dior, Blvgari, DKNY, Kenzo, Lancome Moschino, and more. Additionally, you can also find Cognac, Whisky, Vodka, Gin, Rum, and Wine with European and American origin.

Besides, in case you want to purchase gifts for a loved ones, there are stored for last-minute shopping.  Fine art products, handcrafts from Vietnam, textile products, and fashion products are popular souvenirs sold at Ha Noi airport.

Credit: LOTTE Duty Free

Terminals

Terminal 1 (the old airport): the old airport is now used for domestic flight only. It is connected with E Hall which is a freshly built terminal at the airport.

Check-in Area at Domestic Terminal

E Hall (for all domestic flight): The first floor of the hall is arrival lobby. You can find currency exchange booths, airport taxi services and information booths on this floor.

The second floor has departure gates and check-in areas for domestic flights. Boarding gates from 2-5 is on the far left of the airport and boarding gates from 6-10 is on the far right. In the middle and near the elevator is the border police control door. The custom declaration form has been abandoned for all outbound travellers as of September 2010.

The airport top floor has several restaurants and bars that serve breakfasts, lunches and dinners. The food is decent and inexpensive but do not expect an international selection.

Terminal 2 (new airport – international flight):

International Terminal at Noi Bai Airport

The T2 Hall was brought into use in early 2015 and serves all international routes. There are a total of 4 levels: first level being arrival hall, third level being departure hall and the second and fourth level hosting a number of food vendors. As you step down from an international flight, you will be passing through immigration office first – this is where you pick up your visa on arrival. If you already have a visa you can go straight to Customs, have your passport scanned and go to collect your baggage.

ATMs: There are a number of ATMs and currency exchange booth located on the first level of terminal 2. You can spot them easily near the entrance of the airport

Non-stop flights from Hanoi (HAN)

Did you mean flights to Hanoi?

Last updated on: 09-23-2022

Hanoi Airport (IATA: HAN, ICAO: VVNB), also known as Noi Bai International Airport, is the second largest airport in Vietnam. It is an international airport and serves the area of Hanoi, Vietnam. Hanoi Airport has non-stop passenger flights scheduled to 61 destinations in 23 countries.

At present, there are 17 domestic flights from Hanoi.

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The longest flight from Hanoi HAN is a 3,565 mile (5,737 km) non-stop route to London Heathrow LHR. This direct flight takes around 12 hours and 30 minutes and is operated by Vietnam Airlines.

Check the following travel guide for a detailed overview on how to get from Hanoi Airport to Hanoi center.

2.1. Domestic terminal (T1 Terminal)

Terminal T1 is the domestic airport featuring 115,000 square meters and was refurbished in 2015 to host 15 million passengers. This is where Vietnam Airlines (domestic flights), Vietjet Airlines, and Jetstar are located.

Terminal 1 a Y shaped building which consists of four levels, where arrivals, departures and all kind of concessions can be found. The domestic airport terminal provides various services, shopping, dining, currency exchange, ATMs and transportation options…

2.2. International terminal (T2 Terminal)

Terminal T2 – Noi Bai International Airport was officially put in to operation, serving international flights from end of 2014 with total floor area of 139.216 m2 which can accommodate a maximum passenger capacity of 10 million passengers a year for the first phase (up to 2020) and 15 million passengers a year for the 2nd phase (2020 – 2030). Terminal 2 consists of four floors, one basement and 17 boarding gates and also provides exclusive high-quality services.

Currently, there are 22 international airlines that operate out of Noi Bai international airport. Some of which include Vietnam Airlines, Pacific Airlines, Hong Kong Airlines, AirAsia, Thai Airways, Cathay Pacific, Lao Airlines, and Tiger Airways.

2.3.Transit between terminal 1 and terminal 2

Passengers can use shuttle bus (free of charge for transit passengers) to transport between T1 and T2 terminal (~ 850m)
– Time of operation: From 06h00 to 24h00 (local time);
– Frequency: From 10 to 15 minutes/ 01 respective vehicle.

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Hanoi International Airport (Noi Bai International Airport)

Terminal T2 is the international terminal (San bay quoc te). Currently, there are 22 international airlines that operate out of Noi Bai international airport. Some of which include Vietnam Airlines, Pacific Airlines, Hong Kong Airlines, AirAsia, Thai Airways, Cathay Pacific, Lao Airlines, and Tiger Airways.

Terminal 2 also has 4 floors like Terminal 1. It included the construction of the main building and two wings. The Terminal 2 features 96 check-in counters, ten self-service kiosks, 17 boarding gates, and 283 information display systems at all necessary positions, including a public lobby, check-in counter, waiting room, boarding gate, and baggage conveyor.

• 1st floor: Arrival international passenger

• 2nd floor: Immigration of arrival international passenger

• 3rd floor: Departure international passenger

• 4th floor: VIP, business lounge, and airlines representative office

Vietnam Airlines passengers check in at islands E/F, G/H

Other airlines passengers check in at islands A/B, C/D

First and Business Lounge – Hanoi airport lounge

• NIA First and Business Class Lounge: Terminal 2, Airside, 4th floor. Showers are available. Lounge Access: 25 US$

• NASCO First and Business Class Lounge: Terminal 2, Airside, 4th floor, East Wing. Lounge Access: 21 US$

Located on the 4th floor of T2, the VIP lounge is a comfortable zone for passengers to rest or work before boarding. During the waiting time, treat yourself in a relaxing bright space with a sweet scent of flowers and delicious Asian or European food. There is also a computer system with internet access and a separate smoking room in the lounge.

Luggage Storage & Lockers

• Location: Terminal 2, 2nd floor. Open 24 hours.

• Price: 50.000 VND (3 hours) – 60.000 VND (3 – 12 hours) – 70.000 VND (12 – 24 hours) – 90.000 VND (per day/24 hours – 7 days) – 100.000 VND (per day/7 days – 30 days) – 110.000 VND (per day/30 days).

Mobile Charging

For mobile charging, find the area at:

• Terminal 2. 3rd floor, Information Counter

• Terminal 2, Departure lounge, near Gates 21, 22, 23, 28, 31, 32, 33, 34, 35.

Children Playground and Baby Care Room

Your baby will no longer get bored at the airport since Hanoi Airport has a children’s playground in T2 terminal, near gate 33 of the departure lounge.

Amenities include a fun swing, slide, and seesaw! If you are looking for a clean and tidy place to change diapers for your kids, you can look for baby care room on the West Wing of the 3rd flood at T2.

Information desk

There are 2 desks in the public hall on the 3rd and 1st floor. You can also contact them via a 24/7 hotline: (+844) 35 876 611.

General information

Hanoi Noi Bai Airport in the north of Vietnam is the second busiest airport in Vietnam after Ho Chi Minh City Tan Son Nhat Airport in Saigon. Hanoi Noi Bai Airport is increasingly popular with tourists who want to visit Hanoi as well as Halong Bay and Sapa. The airport is the home base of flag carrier Vietnam Airlines and is also widely used by VietJet Air and Bamboo Airways. The airport consists of two terminals (T1 Domestic, T2 International) and two runways. An excellent accommodation near the airport with a free airport shuttle service is Paragon Noi Bai Hotel & Pool.

In T2 / International Terminal, right after the baggage reclaim area you will find Tourist Information desks where you can, among other things, arrange a taxi and buy a Vietnamese SIM card. In addition, there are maps of the city available, however you can’t make inquiries about public transport here.

Noi Bai International Airport Arrival Tips 3: Transportations

There are 3 means of transportation that you can choose for departure from the airport

Taxi: Mai Linh Taxi and VinaSun Taxi are the two reliable taxi brands in Vietnam. One tip to avoid taxi scams is using Google Maps to find the shortest route, then check with your driver. The average taxi fee to get to the Hanoi Old Quarter is about VND 350,000 – 400,000.

Mai Linh Taxi

Taxi pick-up locations:

T2 terminal: Arrival Hall – first floor – Hall C and ET1 terminal: Arrival Hall – first floor – East Wing

Bus: This is the most affordable way of getting from the airport to the city center. There are 4 buses that you can take: bus number 7, 17, 90, and 86. We suggest that you take the 86 bus to get to the nearest proximity of Hanoi’s Old Quarter. The first three ones drop you at transit stations, and you’ll have to take another ride.

Bus number 86

Price (free of charge for luggage):

Bus number 7, 17, 90: VND 9,000/pax Bus number 86: VND 30,000/pax

Bus Pick-up Locations:

T2 terminal: Arrival Hall (first floor): West Wing and East WingT1 terminal: Arrival Hall (first floor): Hall C and Hall E

GrabTaxi: You can call this the Asian Uber. It’s convenient, reliable, and offered at a competitive price with conventional taxis. Depending on the traffic and demand, the price fluctuates between VND 250,000-300,000/ride. Note: GrabTaxi is not allowed to stop at the arrival hall for more than 5 minutes, so you should be ready to go as soon as the driver calls.

More Useful Apps for Your Vietnam Travel.

For your safety, we disregard the option for local motorbike taxis, especially when you arrive in Hanoi at night.

Note: Some Aviation Companies like Vietjet Air and Jetstar Pacific offer bus transport from the airport to Quang Trung Station (3 kilometers to the Old Quarter) for VND 40,000/passenger. So ask the crew if they have it.

See more Shuttle Services in Noi Bai Airport or look for bus tickets below:

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A General Guide to Noi Bai International Airport

The airport is divided into 2 terminals: T1 (domestic terminal) and T2 (international terminal). Each terminal houses 4 fully-equipped floors from restaurants, free-duty shops to transportation, and even massage services.

Check the Noi Bai airport map to follow our guides easier.

T1 Domestic Terminal Layout:

• First floor: Arrival for domestic passenger
• Second floor: Departure for domestic passenger
• Third floor: Offices
• Fourth floor: Restaurants and cafes

Find the check-in counter with the number on your ticket, do all the necessary process then advance to the departure hall.

T2 International Terminal Layout:

• First floor: International passenger Arrival
• Second floor: Immigration for international passenger
• Third floor: Departure for international passenger
• Fourth floor: VIP lounge, and airlines representative office

Click here to learn about Vietnamese VISA for a smoother airport custom process.